m-tours car rental service
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Insurance Coverage

      The insurance includes ...
  • Third-party insurance
    covering persons up to 500,000 Euro
    and material damage up to 100,000 Euro
  • Fully Comprehensive Insurance without excess fee
  • Theft Liability Waiver (TLW) and Fire Insurance without excess fee
  • Passenger accident insurance (except for the driver)
    covering the passengers up to 500,000 Euro
  • Driver's accident insurance
    covering the drivers up to 18,000 Euro
  • Glass breakage insurance without excess fee
  • Tires, wheels and underbody insurance
  • Roadside assistance all over Crete by Interamerican
Interamerican currently runs 14 stations in Crete, working 24 hrs. This way road assistance is ensured even for the most secluded places on the island within max. 2 hrs.

Exclusions

The insurance only covers damages which occur during normal, agreed-upon use of the vehicle. They will therefore not pay if ...
  • the rentee or the authorized driver is driving under the influence of alcohol, hallucinogenic drugs, drugs, or other medication influencing the driver's capability of driving or his senses,
  • the rentee, the authorized driver or a passenger deliberately inflicts damage or destroys the vehicle (vandalism),
  • anyone else than the persons who are listed in the rental agreement drives the vehicle, or
  • the rental contract expired and the vehicle has not been returned to the renter.
Furthermore, the insurance does not cover damages to tires or underneath parts if they result from malicious or grossly negligent actions e.g offroad use, curbstone crash etc.

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Key Loss or Damage 

The Collision Damage Waiver (CDW) protects you from the financial consequences of accidents.

It does not cover losses of or damages to the keys as those events are not accidental!

To loose the key can become very expensive. The keys of modern cars are components of the burglar protection systems.
Elafonissi: View of the lagoon and the western bay from the coral reef - Copyright (c) 2004 Ingo H. Dietrich
 
Ierapetra: The gorge of Ha - Copyright (c) 2007 Ingo H. Dietrich In most cases losing a key will require replacing the entire locking system, and re-programming the immobiliser.

Replacement of damaged keys is not much cheaper. The blank keys have an integrated electronic component, which has to be adapted to the vehicle's immobiliser encoding.

The car manufacturers' authorized repairers charge high amounts for this kind of services.
 
In case that you should lock the key in the car, the rental company can help straight. They will then send an employee with another car to bring the spare key.

The longer the distance to the rental station, the higher are the costs for salary, fuel etc.

The minimum fee for key losses or damages is 70.00 Euros.
Kastelli Kissamos: Beach of Trahilos (East side) - Copyright (c) 2004 Ingo H. Dietrich
 
Therefore, please attend to your car's key very carefully!


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